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Cabin crew, also known as Flight Attendants provide in-flight services to ensure that airline passengers have a comfortable and smooth flying experience. Their duties include answering passengers’ questions, enforcing safety measures before, during and after takeoff and serving food and beverages during flights.

Cabin Crew duties and responsibilities

The Cabin Crew of a commercial airline ensures that passengers on short and long-haul flights are comfortable and safe. Their typical duties and responsibilities include:

  • Attending pre-flight meetings to understand each Flight Attendant’s duty and position during the flight
  • Greeting passengers as they board and exit the plane and helping them settle into their seats
  • Checking the cabin and cargo section before taking-off, enforcing safety and security regulations
  • Demonstrating the safety procedures professionally
  • Monitoring the cabin frequently throughout the flight
  • Providing personalised assistance to passengers with special needs, such as people with disabilities, children and the elderly
  • Maintaining composure and assisting passengers during emergencies
  • Supplying in-flight entertainment to passengers

Ground staff at the airport, work in shifts and have an important role in daily operations. Handling passenger queries, cabin cleaning, catering, ticket sales, planning, monitoring and controlling airline flight operations are some of the responsibilities they perform.


Effectively speaking skills, with writing and listening skills should be possessed by ground staff. This ability is crucial to commercial success for airport ground staff positions.


The ground staff supervisor's duties include:

  • Monitoring and managing the work and creating the project.
  • Estimating costs.
  • Outlining detailed plans.
  • Putting them into action.
  • Finishing it on time.

The ability to create goals efficiently is a crucial prerequisite for this skill.


To control many assignments and tasks, you must assess their importance before deciding which should be completed first and which should be left last. Additionally, it would be best if you modified the lessons to fit the circumstances and assignments.

The Airline and Airport Diploma program covers all the topics related to airport management. Candidates who successfully completing this course will jobs like ground staff training, air ticketing, cargo management, airport managers and customer service professionals etc.

In a smaller hotel, the departments may include housekeeping, guest services, engineering, food and beverage, accounts and sales and marketing. Working in hotel management often requires you to gain experience in a hotel, whether you are working at the front desk or in housekeeping.

Event management is the application of project management to the creation and development of small and/or large-scale personal or corporate events such as festivals, conferences, ceremonies, weddings, formal parties, concerts, or conventions.

So, instead of wandering into your next event planning job with no guidelines, follow this simple guide to the five stages of event planning.
  • Stage 1 – Research and Goal Setting. ...
  • Stage 2 – Design the Event. ...
  • Stage 3 – Brand the Event. ...
  • Stage 4 – Coordination and Day-Of Planning. ...
  • Stage 5 – Evaluate the Event.